Term of Services in Sivali Cloud Technology

These terms are established for the mutual comfort and security of all Sivali Cloud Technology (SCT) customers. By using our services, you are deemed to have agreed to all the terms outlined below.

  1. Content Policy (General):
    • All services provided by SCT are to be used for lawful purposes only.
    • Content or links violating laws, including copyright infringement, trademarks, hate speech, and pornography, are not allowed.
    • Any phishing scripts will be promptly terminated.
    • Customers are prohibited from damaging, accessing, copying, or attempting to alter data and systems on SCT servers without proper authorization.
    • Reselling web space, free email services, subdomains, and other services to third parties is strictly prohibited.
    • SCT is not liable for any unlawful activities or harm caused to third parties using SCT facilities.
  2. Web Hosting Resource Usage Policy:
    • Real-time chatting applications that burden server resources are not permitted. Remote chatting is allowed.
    • Use of bit torrent and online games such as counter-strike, half-life, and battlefield1492 is not allowed.
    • Certain scripts like anonymizers, chat rooms, proxy scripts, and others are not allowed to be run on SCT servers.
  3. Data Traffic Policy (General):
    • SCT provides data traffic according to predefined limits. Customers exceeding these limits will be notified.
    • Data traffic in SCT is not cumulative.
    • SCT is not responsible for losses or data delays caused by data transmission errors.
  4. Virtual Machine (VM) Policy:
    • VM services come with unlimited bandwidth, but SCT may impose restrictions on accounts excessively exploiting bandwidth.
    • Usage of IPs outside the allocated range is not allowed and may result in suspension.
  5. Backup Service Policy:
    • Customers are responsible for backing up their data regularly.
    • SCT performs backups for server purposes only.
    • SCT is not liable for any loss or damage to customer data.
  6. Object Storage Policy:
    • Customers are responsible for managing their object storage data.
    • SCT provides object storage for storage purposes only.
    • SCT is not liable for any loss or damage to customer data stored in object storage.
  7. SSL Certificate Policy:
    • SCT provides SSL certificates for secure data transmission.
    • Customers are responsible for properly configuring and managing their SSL certificates.
    • SCT is not liable for any security breaches or issues arising from SSL certificate misuse.
  8. Service Implementation and Migration Policy:
    • SCT offers implementation and migration services to assist customers in transitioning to our platform.
    • Customers are responsible for providing accurate information and coordinating with SCT during implementation and migration processes.
    • SCT will make reasonable efforts to ensure a smooth transition, but does not guarantee the success of implementations or migrations.
  9. Consultation and Managed Service Policy:
    • SCT provides consultation and managed services to assist customers in optimizing their use of our products.
    • Recommendations and guidance provided by SCT consultants are based on best practices and expertise, but ultimately customers are responsible for their own decisions and actions.
    • Managed services entail SCT actively monitoring and managing certain aspects of customers’ environments as agreed upon in the service agreement.
  10. Cancellation and Refund Policy:
  • Customers can cancel services at any time, but cancellation requests must be made through customer service or by submitting a “request cancellation” from the product page.
  • SCT reserves the right to cancel accounts if violations are found.
  • SCT will only provide refunds if services experience downtime for more than 3 consecutive days or do not meet promised specifications.
  1. Prohibition on the Use of Subdomains and Free Domains:
  • SCT prohibits the use of subdomains or free domains for registering hosting accounts.
  • This is to prevent server disruptions related to incomplete user data or lack of responsibility for the domain name.

By using SCT services, you acknowledge that you have read, understood, and agreed to all the terms and conditions outlined above. SCT reserves the right to modify or update these terms and conditions without prior notice.